單項(xiàng)選擇題

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing.
Which of the following should the technician check?（）

A. Run the printer configuration wizard on the desktop.
B. Check to see if the network printer is turned on.
C. Verify that the printer is connected to the network.
D. Check the local print queue for a failed print job.

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單項(xiàng)選擇題

Recently three new applications were installed on all the desktops in a company branch. One of the applications causes Windows to crash on startup, but the technician is unable to find out which application it is. Without removing all three applications, which of the following is the BEST way to determine the cause of the crash?（）

A. Launch REGEDIT and remove the offending applications from the Run key.
B. Start the computer in Safe Mode and check Event Viewer.
C. Put in the ERD and when the window pops up select the option for Repair Broken Links and Applications.
D. Hit the F6 key as Windows loads and run Repair Broken Links and Applications.

多項(xiàng)選擇題

A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).

A. CPU fan
B. RAM
C. Hard drive
D. Power supply
E. Video card

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A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）

你可能感興趣的試題

A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).

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A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing.
Which of the following should the technician check?（）