單項選擇題

Due to slow response times， a customer purchased additional memory. After the memory was installed，response time was not improved. They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer？（）

A.Who recommended the memory purchase？
B.Have more users been added since the memory purchase？
C.Why were additional CPUs not ordered at the same time as the memory？
D.Did a performance analysis of peak periods show a memory bottleneck？

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單項選擇題

A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.
The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.
The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）

A.Offer to rebuild the logical volume for a fee.
B.Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
C.Suggest the customer open a call with IBM TechLine； offer to explain how the process works.
D.Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.

單項選擇題

A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server. How can the specialist help the customer？（）

A、Explain to the customer that they need an additional HMC for the POWER5 system.
B、Obtain a PO from the customer to purchase additional serial connections to the HMC.
C、Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.
D、Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.

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Due to slow response times， a customer purchased additional memory. After the memory was installed，response time was not improved. They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer？（）

你可能感興趣的試題

A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server. How can the specialist help the customer？（）

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Due to slow response times， a customer purchased additional memory. After the memory was installed，response time was not improved. They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer？（）

A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server. How can the specialist help the customer？（）