A.business-critical 
B.high priority 
C.middle class
D.voice
E.best effort
F.scavenger

A.end-to-end network delay times that exceed 50 ms for real-time traffic are considered unacceptable
B.end-to-end network delay times that exceed 250 ms for real-time traffic are considered unacceptable
C.end-to-end network delay is not a factor as long as the  delay is consistent
D.some packet loss can be corrected by codec algorithms
E.RSVP handles voice packet retransmission
F.fragmentation is a result of packet loss